Advocacy, Inc. is comprised of the Long-Term Care Ombudsman Program and the Patients’ Rights Advocate Program. For detailed information on the programs, hover over the Program Information tab and select one to read more about it.
Our target populations dictate the types of issues our staff and volunteers address. Issues and complaints regarding people who live in facilities range from improperly prepared food to no heat or hot water, from lack of privacy to not receiving information about treatment or medication, from verbal abuse and lack of respect to physical abuse, financial abuse and neglect, from staff not responding to a change in condition to physicians’ inaccessibility, from staff and physicians disregarding advance directives to physicians refusing treatment and/or access to hospital care. Without our presence and advocacy, the level of care and quality of life for these populations would be severely undermined. In addition, we are responsible for investigating and assuring proper action in all alleged or suspected abuse cases in facilities.